Get In Touch
Contact Woonic Support & Sales
Have questions about automated Shopify backups, staging workspaces, or custom enterprise retention? Our engineering and support team is here to assist.
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General Inquiries & Support
Questions regarding features, installation, or backup restores.
info.woonic@gmail.com🛍️
Shopify App Listing
View installation details and reviews on the official app store.
Shopify App Store →Support Response Times
Our engineering support team monitors incoming requests continuously:
- Standard Inquiries: Responses within 4 to 12 hours during business days.
- Critical Restore Inquiries: Priority response for active disaster recovery assistance.
- Live Chat: Available directly inside the Woonic Shopify admin app dashboard.